![]() ![]() I had an issue with an online order so I contacted BBW csr, the rep basically promised me something he couldn't honor and didn't even bother to put the notes in the system, so when I called back to get what he'd promised, I looked like a complete idiot trying to explain. They refunded my original payment method and said I should see the refund credited in 14 business days. The order was over $100 so I find it hard to believe that nothing I ordered was available, but okay. After having me provide all of my details a second time (I'd of course given them all to the bot but that info wasn't passed along) I was told that my order appears to be lost (really, ya think?) but that they can't fulfill it now because everything I ordered is out of stock. What a silly and insincere thing to say to a frustrated customer. When I finally got through to what might have been a human operator I was told that I have 'great taste in fragrance!'. Reached out again this morning and was told AGAIN to wait four days. Waited five days, reached out again, was told to wait ANOTHER four days before they could do anything. When it appeared to go missing in transit, I reached out and was told to wait four days before I could do anything. If you're not completely satisfied, you may return products purchased from us that are in new, gently used or defective condition (due to materials or craftsmanship) for a refund subject to the terms of the Return Policy.īe warned that Bath & Body Works employees will help you ONLY IF they feel like helping you. ![]() They refused to exchange bad candles for replacements after seeing proof that they are defective.Īt Bath & Body Works, we offer our customers a 100% satisfaction guarantee. Their store employees like to play judge and jury regarding exchanges and satisfaction policies. ![]() However, recently a batch of candles that they ordered arrived with defective candle wicks where the wicks burn out and will not stay lit 1/2 way thru the candles.īath & Body Works is aware of this issue. My wife and daughters purchase candles and misc merchandise on a regular basis. Not only do they offer financial assistance, they donate time as volunteers to help the non-profit agency.Bath & Body Works has a very questionable satisfaction/return policy. The company is focused on making positive differences in the lives of their own employees, the community, and the world. Whether you want to pamper yourself, or treat friends and family with special gifts, Bath & Body Works is the perfect place to shop! Bath & Body Works charity supportīath & Body Works, although a stand alone company now, is still partnered with L Brands to support charities like United Way. The highly anticipated holiday scents are always a hit, and their PocketBac Hand Sanitizers are extremely popular. You’ll always find Bath & Body Works coupons, too, that you can use in-store and online. They regularly offer Buy 3, Get 3 Free on body sprays, lotions, shower gels, and more. From soaps to sanitizers and candles to creams, the store is known for their creative scents, luxurious lotions, and popular sales. 1) Click on the Bath and Body Works promo code you want and hit “See Code” and “Copy” or if it’s a deal or a sale, click straight through to “Get Deal” or “View Sale”Ģ) Click “Shop Now” or return to your shopping cartģ) From your shopping cart, click to paste your coupon code into the appropriate box at checkout and redeem your discountĤ) OR If it’s a deal or sale, you’ll find the savings are applied for you About Bath & Body Worksīath & Body Works gives customers affordable options for high-end bath and body care products. ![]()
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